{"id":1087,"date":"2020-03-20T07:07:07","date_gmt":"2020-03-20T07:07:07","guid":{"rendered":"https:\/\/pricelikeit.com\/?page_id=1087"},"modified":"2023-02-05T00:14:59","modified_gmt":"2023-02-04T23:14:59","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/sextoysproductstore.com\/fr\/frequently-asked-questions\/","title":{"rendered":"Questions fr\u00e9quemment pos\u00e9es"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1087\" class=\"elementor elementor-1087\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-52a3d41 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52a3d41\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-8173b3c\" data-id=\"8173b3c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63d8ef6 elementor-widget elementor-widget-heading\" data-id=\"63d8ef6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Questions fr\u00e9quemment pos\u00e9es<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8be9791 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8be9791\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2067bbc\" data-id=\"2067bbc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c8f6bbc elementor-widget elementor-widget-heading\" data-id=\"3c8f6bbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Delivery<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-633a41f9 elementor-widget elementor-widget-accordion\" data-id=\"633a41f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1661\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1661\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Exp\u00e9dition<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1661\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1661\"><p><strong>Exp\u00e9dition gratuite<br \/><\/strong>Nous sommes heureux d'apporter \u00e0 nos clients une valeur ajout\u00e9e et un service de qualit\u00e9. C'est pourquoi nous assurons la livraison gratuite depuis nos entrep\u00f4ts en Chine par ePacket ou EMS et aux \u00c9tats-Unis par USPS.<\/p><p><strong>Exp\u00e9dition vers plus de 200 pays<br \/><\/strong>Nous sommes fiers de proposer des services d'exp\u00e9dition internationaux. Cependant, nous ne pouvons pas livrer dans certains pays. Si vous \u00eates originaire de l'un de ces pays, nous vous contacterons.<\/p><p><strong>Douanes<br \/><\/strong>Nous ne sommes pas responsables des frais de douane une fois les articles exp\u00e9di\u00e9s. En achetant nos produits, vous acceptez qu'un ou plusieurs colis vous soient exp\u00e9di\u00e9s et qu'ils puissent faire l'objet de frais de douane \u00e0 leur arriv\u00e9e dans votre pays.<\/p><p><strong>D\u00e9lai d'exp\u00e9dition<br \/><\/strong>Le d\u00e9lai d'exp\u00e9dition varie en fonction du lieu. Il s'agit de nos estimations :<\/p><table class=\"table table-striped\" width=\"100%\"><thead><tr><th><strong>LOCATION<\/strong><\/th><th><strong>*D\u00c9LAI D'EXP\u00c9DITION ESTIM\u00c9<\/strong><\/th><\/tr><\/thead><tbody><tr><td>\u00c9tats-Unis<\/td><td>10-20 jours ouvrables<\/td><\/tr><tr><td>Canada, Europe<\/td><td>10-20 jours ouvrables<\/td><\/tr><tr><td>Australie, Nouvelle-Z\u00e9lande<\/td><td>10-30 jours ouvrables<\/td><\/tr><tr><td>Am\u00e9rique centrale et du Sud<\/td><td>15-30 jours ouvrables<\/td><\/tr><tr><td>Asie<\/td><td>10-20 jours ouvrables<\/td><\/tr><tr><td>Afrique<\/td><td>15-45 jours ouvrables<\/td><\/tr><\/tbody><\/table><p><strong><br \/>Informations sur le suivi<br \/><\/strong>Vous recevrez un courriel avec un num\u00e9ro de suivi une fois votre commande exp\u00e9di\u00e9e, mais parfois, en raison de l'exp\u00e9dition gratuite, le suivi n'est pas disponible. Pour des raisons logistiques, les articles d'un m\u00eame achat peuvent \u00eatre envoy\u00e9s dans des colis s\u00e9par\u00e9s m\u00eame si vous avez sp\u00e9cifi\u00e9 une exp\u00e9dition combin\u00e9e.<\/p><p>Les informations de suivi de votre commande peuvent \u00eatre trouv\u00e9es <a href=\"https:\/\/sextoysproductstore.com\/order-tracking\/\">ici<\/a>!<\/p><p>Si vous avez d'autres questions, n'h\u00e9sitez pas \u00e0 nous contacter et nous ferons de notre mieux pour vous aider.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23274295 elementor-widget elementor-widget-heading\" data-id=\"23274295\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Questions fr\u00e9quemment pos\u00e9es<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f82ad97 faq-accordion-list elementor-widget elementor-widget-accordion\" data-id=\"3f82ad97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1061\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1061\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment rechercher des produits ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1061\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1061\">Recherchez des produits en saisissant le nom du produit ou un mot-cl\u00e9 dans la barre de recherche situ\u00e9e en haut de chaque page. Essayez d'entrer une description g\u00e9n\u00e9rale. Plus vous utilisez de mots-cl\u00e9s, moins vous obtiendrez de produits dans la page de r\u00e9sultats. Lorsque vous trouvez un produit qui vous int\u00e9resse, il vous suffit de cliquer sur le nom ou l'image du produit pour obtenir plus de d\u00e9tails.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1062\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1062\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment sont calcul\u00e9s les frais d'exp\u00e9dition ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1062\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1062\">Les frais d'exp\u00e9dition sont calcul\u00e9s en fonction de la m\u00e9thode d'exp\u00e9dition (a\u00e9rienne, maritime ou terrestre) et du poids ou du volume du produit. Les tarifs varient d'une soci\u00e9t\u00e9 de transport \u00e0 l'autre. Il est donc pr\u00e9f\u00e9rable de v\u00e9rifier et de comparer ce qui est le plus abordable et le plus \u00e9conomique. Pour plus de d\u00e9tails sur le calcul des frais d'exp\u00e9dition, veuillez nous contacter directement.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1063\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1063\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Qu'est-ce que la protection des acheteurs ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1063\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1063\"><p>La protection des acheteurs est un ensemble de garanties qui permet aux acheteurs de faire des achats en toute confiance sur notre site web.<\/p><p><strong>Vous \u00eates prot\u00e9g\u00e9 lorsque :<\/strong><\/p><ul><li>L'article que vous avez command\u00e9 n'est pas arriv\u00e9 dans les d\u00e9lais promis par le vendeur.<\/li><li>L'article que vous avez re\u00e7u n'\u00e9tait pas conforme \u00e0 la description.<\/li><li>L'article que vous avez re\u00e7u et qui vous a \u00e9t\u00e9 assur\u00e9 d'\u00eatre authentique \u00e9tait faux.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-05a488d\" data-id=\"05a488d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-18e6ffa2 elementor-widget elementor-widget-heading\" data-id=\"18e6ffa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">M\u00e9thodes de paiement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d3db15 faq-accordion-list elementor-widget elementor-widget-accordion\" data-id=\"3d3db15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6421\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-6421\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">M\u00e9thodes de paiement<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6421\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-6421\"><p>Les modes de paiement comprennent PayPal et les cartes de cr\u00e9dit.<\/p><p>PayPal est un moyen plus s\u00fbr et plus facile d'envoyer et de recevoir de l'argent en ligne. Lorsque vous s\u00e9lectionnez PayPal comme m\u00e9thode de paiement, vous \u00eates redirig\u00e9 vers le site de PayPal o\u00f9 vous pouvez effectuer le paiement.<\/p><p>PayPal peut \u00eatre utilis\u00e9 pour acheter des articles par carte de cr\u00e9dit (Visa, MasterCard, Discover et American Express), par carte de d\u00e9bit ou par ch\u00e8que \u00e9lectronique (c'est-\u00e0-dire en utilisant votre compte bancaire habituel).<\/p><ol><li>Apr\u00e8s avoir visualis\u00e9 vos articles sur la page de votre panier, vous pouvez cliquer sur PayPal et passer \u00e0 la caisse. Vous quitterez alors notre site et entrerez sur le site de PayPal.<\/li><li>Vous pouvez vous connecter \u00e0 votre compte PayPal ou en cr\u00e9er un nouveau si vous n'en avez pas.<\/li><li>Vous pouvez utiliser le PayPal comme vous le souhaitez en suivant les instructions qui s'affichent \u00e0 l'\u00e9cran.<\/li><\/ol><p>En g\u00e9n\u00e9ral, il faut compter 3 \u00e0 5 jours ouvrables pour que PayPal confirme un ch\u00e8que \u00e9lectronique.<\/p><p>Les raisons pour lesquelles nous vous conseillons d'utiliser PayPal :<br \/>Le paiement est tra\u00e7able. En utilisant votre compte PayPal, vous pouvez suivre l'\u00e9tat de votre paiement.<br \/>Lorsque vous effectuez le paiement de votre commande, vous n'avez pas besoin d'utiliser votre carte de cr\u00e9dit en ligne (vous pouvez effectuer un virement directement \u00e0 partir de votre compte bancaire). Lorsque vous utilisez votre carte de cr\u00e9dit par l'interm\u00e9diaire de PayPal, personne ne voit votre num\u00e9ro de carte de cr\u00e9dit, ce qui r\u00e9duit le risque d'utilisation non autoris\u00e9e.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55ca1f08 elementor-widget elementor-widget-heading\" data-id=\"55ca1f08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Refunds &amp; Returns Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-637357f8 faq-accordion-list elementor-widget elementor-widget-accordion\" data-id=\"637357f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1661\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1661\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Politique de remboursement et de retour<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1661\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1661\"><p><strong>Annulation de la commande<\/strong><br \/>Toutes les commandes peuvent \u00eatre annul\u00e9es jusqu'\u00e0 ce qu'elles soient exp\u00e9di\u00e9es. Si votre commande a \u00e9t\u00e9 pay\u00e9e et que vous souhaitez la modifier ou l'annuler, vous devez nous contacter dans les 12 heures. Une fois que le processus d'emballage et d'exp\u00e9dition a commenc\u00e9, la commande ne peut plus \u00eatre annul\u00e9e.<\/p><p><b>Remboursements<br \/><\/b>Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:<\/p><ul><li>you do not receive them within the guaranteed time (45 days not including 2-5 day processing)<\/li><li>you receive the wrong item<\/li><li>you do not want the product you have received (but you must return the item at your expense and the item must be unused)<\/li><\/ul><p>We do <strong>not<\/strong> issue the refund if:<\/p><ul><li>your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)<\/li><li>your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).<\/li><\/ul><p>*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-9b39577\" data-id=\"9b39577\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a2736ca elementor-widget elementor-widget-sidebar\" data-id=\"a2736ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sidebar.default\">\n\t\t\t\t\t<div id=\"rehub_posts_widget-2\" class=\"widget posts_widget\"><div class=\"title\">Derniers messages<\/div>\t<div class=\"color_sidebar\">\r\n\t\t<div class=\"tabs-item clearfix\">\r\n\t\t\t\t\t\r\n\t\t\t<div class=\"clearfix flowhidden mb15 pb15 border-grey-bottom\">\r\n\t            <figure class=\"floatleft width-100 img-maxh-100 img-width-auto\"><a href=\"https:\/\/sextoysproductstore.com\/fr\/the-pleasure-with-the-power-of-cock-rings\/\">\r\n\t            \t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/sextoysproductstore.com\/wp-content\/uploads\/30534-nd4rhq-100x100.jpg\" class=\"\" alt=\"\" emptyimage=\"https:\/\/sextoysproductstore.com\/wp-content\/themes\/rehub-theme\/images\/default\/noimage_100_70.png\" no_thumb=\"https:\/\/sextoysproductstore.com\/wp-content\/themes\/rehub-theme\/images\/default\/noimage_100_70.png\" srcset=\"https:\/\/sextoysproductstore.com\/wp-content\/uploads\/30534-nd4rhq-100x100.jpg 100w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/30534-nd4rhq-150x150.jpg 150w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/30534-nd4rhq-260x260.jpg 260w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/30534-nd4rhq-768x768.jpg 768w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/30534-nd4rhq-1024x1024.jpg 1024w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/30534-nd4rhq-1536x1536.jpg 1536w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/30534-nd4rhq-2048x2048.jpg 2048w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/30534-nd4rhq-788x788.jpg 788w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/30534-nd4rhq-600x600.jpg 600w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/30534-nd4rhq-350x350.jpg 350w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/30534-nd4rhq-32x32.jpg 32w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/30534-nd4rhq.jpg 1000w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/>\t            <\/a><\/figure>\r\n\t            <div class=\"detail floatright width-100-calc pl15 rtlpr15\">\r\n\t\t            <div class=\"mt0 lineheight20 fontnormal font95\"><a href=\"https:\/\/sextoysproductstore.com\/fr\/the-pleasure-with-the-power-of-cock-rings\/\">The Pleasure With The Power of Cock Rings<\/a><\/div>\r\n\r\n\t\t            \t            \t<div class=\"post-meta\">\r\n\t              \t\t\t                \t\t\t\t\t<span class=\"cat_link_meta\"><a href=\"https:\/\/sextoysproductstore.com\/fr\/category\/cock-ring\/\" class=\"cat\">Anneau de bite<\/a><\/span>\n\t\t\t\t\t\t<span class=\"comm_count_meta\"><span class=\"comm_meta\"><\/span><\/span>\n\t\t\t\t                <\/div>\r\n\t            \t\r\n\t\t            \t            <\/div>\r\n            <\/div>\t\r\n\t\t\t\r\n\t\t\t<div class=\"clearfix flowhidden mb15 pb15 border-grey-bottom\">\r\n\t            <figure class=\"floatleft width-100 img-maxh-100 img-width-auto\"><a href=\"https:\/\/sextoysproductstore.com\/fr\/xplore-unmatched-pleasure-with-lovetoys-realistic-dildo-collection\/\">\r\n\t            \t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Lovetoys-Realistic-Dildo-Collection-100x100.webp\" class=\"\" alt=\"Lovetoy&#039;s Realistic Dildo Collection image\" emptyimage=\"https:\/\/sextoysproductstore.com\/wp-content\/themes\/rehub-theme\/images\/default\/noimage_100_70.png\" no_thumb=\"https:\/\/sextoysproductstore.com\/wp-content\/themes\/rehub-theme\/images\/default\/noimage_100_70.png\" srcset=\"https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Lovetoys-Realistic-Dildo-Collection-100x100.webp 100w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Lovetoys-Realistic-Dildo-Collection-260x260.webp 260w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Lovetoys-Realistic-Dildo-Collection-1024x1024.webp 1024w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Lovetoys-Realistic-Dildo-Collection-150x150.webp 150w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Lovetoys-Realistic-Dildo-Collection-768x768.webp 768w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Lovetoys-Realistic-Dildo-Collection-1536x1536.webp 1536w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Lovetoys-Realistic-Dildo-Collection-2048x2048.webp 2048w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Lovetoys-Realistic-Dildo-Collection-12x12.webp 12w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Lovetoys-Realistic-Dildo-Collection-350x350.webp 350w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Lovetoys-Realistic-Dildo-Collection-788x788.webp 788w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Lovetoys-Realistic-Dildo-Collection-600x600.webp 600w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Lovetoys-Realistic-Dildo-Collection-32x32.webp 32w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Lovetoys-Realistic-Dildo-Collection.webp 800w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/>\t            <\/a><\/figure>\r\n\t            <div class=\"detail floatright width-100-calc pl15 rtlpr15\">\r\n\t\t            <div class=\"mt0 lineheight20 fontnormal font95\"><a href=\"https:\/\/sextoysproductstore.com\/fr\/xplore-unmatched-pleasure-with-lovetoys-realistic-dildo-collection\/\">D\u00e9couvrez un plaisir in\u00e9gal\u00e9 avec la collection de godes r\u00e9alistes de Lovetoy<\/a><\/div>\r\n\r\n\t\t            \t            \t<div class=\"post-meta\">\r\n\t              \t\t\t                \t\t\t\t\t<span class=\"cat_link_meta\"><a href=\"https:\/\/sextoysproductstore.com\/fr\/category\/brands\/\" class=\"cat\">Marques<\/a><\/span>\n\t\t\t\t\t\t<span class=\"comm_count_meta\"><span class=\"comm_meta\"><\/span><\/span>\n\t\t\t\t                <\/div>\r\n\t            \t\r\n\t\t            \t            <\/div>\r\n            <\/div>\t\r\n\t\t\t\r\n\t\t\t<div class=\"clearfix flowhidden mb15 pb15 border-grey-bottom\">\r\n\t            <figure class=\"floatleft width-100 img-maxh-100 img-width-auto\"><a href=\"https:\/\/sextoysproductstore.com\/fr\/benefits-of-using-sex-toys\/\">\r\n\t            \t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Benefits-of-Using-Sex-Toys-1-100x100.webp\" class=\"\" alt=\"Benefits of Using Sex Toys image\" emptyimage=\"https:\/\/sextoysproductstore.com\/wp-content\/themes\/rehub-theme\/images\/default\/noimage_100_70.png\" no_thumb=\"https:\/\/sextoysproductstore.com\/wp-content\/themes\/rehub-theme\/images\/default\/noimage_100_70.png\" srcset=\"https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Benefits-of-Using-Sex-Toys-1-100x100.webp 100w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Benefits-of-Using-Sex-Toys-1-260x260.webp 260w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Benefits-of-Using-Sex-Toys-1.webp 1024w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Benefits-of-Using-Sex-Toys-1-150x150.webp 150w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Benefits-of-Using-Sex-Toys-1-768x768.webp 768w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Benefits-of-Using-Sex-Toys-1-1536x1536.webp 1536w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Benefits-of-Using-Sex-Toys-1-2048x2048.webp 2048w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Benefits-of-Using-Sex-Toys-1-12x12.webp 12w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Benefits-of-Using-Sex-Toys-1-350x350.webp 350w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Benefits-of-Using-Sex-Toys-1-788x788.webp 788w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Benefits-of-Using-Sex-Toys-1-600x600.webp 600w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/Benefits-of-Using-Sex-Toys-1-32x32.webp 32w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/>\t            <\/a><\/figure>\r\n\t            <div class=\"detail floatright width-100-calc pl15 rtlpr15\">\r\n\t\t            <div class=\"mt0 lineheight20 fontnormal font95\"><a href=\"https:\/\/sextoysproductstore.com\/fr\/benefits-of-using-sex-toys\/\">Avantages de l'utilisation de jouets sexuels<\/a><\/div>\r\n\r\n\t\t            \t            \t<div class=\"post-meta\">\r\n\t              \t\t\t                \t\t\t\t\t<span class=\"cat_link_meta\"><a href=\"https:\/\/sextoysproductstore.com\/fr\/category\/sex-toys\/\" class=\"cat\">Sex Toys<\/a><\/span>\n\t\t\t\t\t\t<span class=\"comm_count_meta\"><span class=\"comm_meta\"><\/span><\/span>\n\t\t\t\t                <\/div>\r\n\t            \t\r\n\t\t            \t            <\/div>\r\n            <\/div>\t\r\n\t\t\t\r\n\t\t\t<div class=\"clearfix flowhidden\">\r\n\t            <figure class=\"floatleft width-100 img-maxh-100 img-width-auto\"><a href=\"https:\/\/sextoysproductstore.com\/fr\/lelo-sex-toys\/\">\r\n\t            \t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/sextoysproductstore.com\/wp-content\/uploads\/lelo\/34534-f58d3f-100x100.jpeg\" class=\"\" alt=\"34534-f58d3f.jpeg\" emptyimage=\"https:\/\/sextoysproductstore.com\/wp-content\/themes\/rehub-theme\/images\/default\/noimage_100_70.png\" no_thumb=\"https:\/\/sextoysproductstore.com\/wp-content\/themes\/rehub-theme\/images\/default\/noimage_100_70.png\" srcset=\"https:\/\/sextoysproductstore.com\/wp-content\/uploads\/lelo\/34534-f58d3f-100x100.jpeg 100w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/lelo\/34534-f58d3f-260x260.jpeg 260w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/lelo\/34534-f58d3f-600x600.jpeg 600w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/lelo\/34534-f58d3f-150x150.jpeg 150w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/lelo\/34534-f58d3f-768x768.jpeg 768w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/lelo\/34534-f58d3f-1024x1024.jpeg 1024w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/lelo\/34534-f58d3f-788x788.jpeg 788w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/lelo\/34534-f58d3f-32x32.jpeg 32w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/lelo\/34534-f58d3f-1536x1536.jpeg 1536w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/lelo\/34534-f58d3f-2048x2048.jpeg 2048w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/lelo\/34534-f58d3f-12x12.jpeg 12w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/lelo\/34534-f58d3f-350x350.jpeg 350w, https:\/\/sextoysproductstore.com\/wp-content\/uploads\/lelo\/34534-f58d3f.jpeg 800w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/>\t            <\/a><\/figure>\r\n\t            <div class=\"detail floatright width-100-calc pl15 rtlpr15\">\r\n\t\t            <div class=\"mt0 lineheight20 fontnormal font95\"><a href=\"https:\/\/sextoysproductstore.com\/fr\/lelo-sex-toys\/\">Jouets sexuels Lelo<\/a><\/div>\r\n\r\n\t\t            \t            \t<div class=\"post-meta\">\r\n\t              \t\t\t                \t\t\t\t\t<span class=\"cat_link_meta\"><a href=\"https:\/\/sextoysproductstore.com\/fr\/category\/brands\/\" class=\"cat\">Marques<\/a><\/span>\n\t\t\t\t\t\t<span class=\"comm_count_meta\"><span class=\"comm_meta\"><\/span><\/span>\n\t\t\t\t                <\/div>\r\n\t            \t\r\n\t\t            \t            <\/div>\r\n            <\/div>\t\r\n\t\t\t\t<\/div>\r\n\t<\/div>\t\r\n\t\t\t\t\t\r\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Delivery Shipping Free Shipping We are glad to bring our customers great value and service. That\u2019s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS. Shipping to over 200 countries We are proud to offer international shipping services. However, there are some locations [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":23193,"parent":0,"menu_order":15,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"Most Frequently Asked Questions about our Product Shipping &amp; Delivery, Payments Methods and Refunds &amp; Returns Policy.","_seopress_robots_index":"","footnotes":""},"class_list":["post-1087","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/sextoysproductstore.com\/fr\/wp-json\/wp\/v2\/pages\/1087","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sextoysproductstore.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sextoysproductstore.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sextoysproductstore.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/sextoysproductstore.com\/fr\/wp-json\/wp\/v2\/comments?post=1087"}],"version-history":[{"count":0,"href":"https:\/\/sextoysproductstore.com\/fr\/wp-json\/wp\/v2\/pages\/1087\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sextoysproductstore.com\/fr\/wp-json\/wp\/v2\/media\/23193"}],"wp:attachment":[{"href":"https:\/\/sextoysproductstore.com\/fr\/wp-json\/wp\/v2\/media?parent=1087"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}